Green Tree Pharmacy has made a significant commitment to client satisfaction. We are participating in a corporate customer service initiative called H to O (Happy to Oblige). This involves training upon hiring and annual reviews. We also use a software program called Relias for annual training on corporate compliance and HIPAA for all our staff.
A Pharmacy Report Card is used to assess our strengths and identify areas where we may be able to improve our service. We use customer service scenarios from Disney and the Marriott hotel chain as training tools for our staff. We believe you will notice our customer service orientation quickly when speaking with anyone on our staff.
At Green Tree Pharmacy, we value our employees and the exceptional service they provide to our customers. Once a quarter, we recognize and honor employees who have gone above and beyond helping others! Please check back next quarter to view the results.
Stephanie joined our team late December in 1996. She began her career at Minonk Heritage Health and later decided to grow and expand to our building. She is our dedicated Housekeeper that is always prepared to help where she can. Stepping up and taking on additional responsibilities during these trying times is just one example of her willingness to always help. Stephanieis an exemplary employee dedicated to H to O and demonstrates her “Happy to Oblige” attitude daily. She has gone above and beyond for us here at Green Tree Pharmacy and we appreciate all that she does for us on a daily basis.