Green Tree Pharmacy has made a significant commitment to client satisfaction. We are participating in a corporate customer service initiative called H to O (Happy to Oblige). This involves training upon hiring and annual reviews. We also use a software program called Relias for annual training on corporate compliance and HIPAA for all our staff.
A Pharmacy Report Card is used to assess our strengths and identify areas where we may be able to improve our service. We use customer service scenarios from Disney and the Marriott hotel chain as training tools for our staff. We believe you will notice our customer service orientation quickly when speaking with anyone on our staff.