Green Tree Pharmacy has made a significant commitment to client satisfaction. We are participating in a corporate customer service initiative called H to O (Happy to Oblige). This involves training upon hiring and annual reviews. We also use a software program called Relias for annual training on corporate compliance and HIPAA for all our staff.
A Pharmacy Report Card is used to assess our strengths and identify areas where we may be able to improve our service. We use customer service scenarios from Disney and the Marriott hotel chain as training tools for our staff. We believe you will notice our customer service orientation quickly when speaking with anyone on our staff.
At Green Tree Pharmacy, we value our employees and the exceptional service they provide to our customers. Once a quarter, we recognize and honor employees who have gone above and beyond helping others! Please check back next quarter to view the results.
Crystal is a certified pharmacy technician that joined our team thirteen years ago. When she began her time at Green Tree Pharmacy she worked primarily on the floor however it did not take her long to expand her knowledge and grow with the company. She now has successfully trained numerous employees in both the IV room and the CII room. Crystal is an exemplary employee dedicated to H to O and demonstrates her “Happy to Oblige” attitude daily. She is appreciated by all of us at Green Tree Pharmacy.