Green Tree Pharmacy has made a significant commitment to client satisfaction. We are participating in a corporate customer service initiative called H to O (Happy to Oblige). This involves training upon hiring and annual reviews. We also use a software program called Relias for annual training on corporate compliance and HIPAA for all our staff.
A Pharmacy Report Card is used to assess our strengths and identify areas where we may be able to improve our service. We use customer service scenarios from Disney and the Marriott hotel chain as training tools for our staff. We believe you will notice our customer service orientation quickly when speaking with anyone on our staff.
At Green Tree Pharmacy, we value our employees and the exceptional service they provide to our customers. Once a quarter, we recognize and honor employees who have gone above and beyond helping others! Please check back next quarter to view the results.
Jeff is a certified pharmacy technician that joined our team in November of 2016 as a courier driver. His dedication and passion for the pharmacy lead him to where he is today. He now assists with packing medications, trained on the MTS machine and is the back-up technician on the receiving desk. He volunteers to help and assist any colleague without hesitation. Jeff is a prime example of a “Happy to Oblige” employee. He is appreciated by all of us at Green Tree Pharmacy.