Green Tree Pharmacy has made a significant commitment to client satisfaction. We are participating in a corporate customer service initiative called H to O (Happy to Oblige). This involves training upon hiring and annual reviews. We also use a software program called Silverchair for annual training on corporate compliance and HIPAA for all our staff.
A Pharmacy Report Card is used to assess our strengths and identify areas where we may be able to improve our service. We use a customer service scenario from the Marriott hotel chain as a training tool for our staff. We believe you will notice our customer service orientation quickly when speaking with anyone on our staff.